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Contact Information
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Frequently Asked Questions
Find quick answers to common questions before contacting us.
Click on 'Forgot Password' on the login page. Enter your email address and we'll send you a link to reset your password. The link expires after 24 hours.
Go to Settings > Account Verification. You'll need to provide a valid ID document and a selfie. Verification usually takes 1-3 business days.
Accounts may be suspended for violating our Terms of Service. Common reasons include spam, harassment, or posting prohibited content. You can appeal by selecting 'Banned Account' in the contact form.
Go to Settings > Privacy > Delete Account. Note that this action is permanent and cannot be undone. All your data will be removed within 30 days.
We typically respond within 24-48 hours. High priority requests are handled faster. During peak times or holidays, responses may take slightly longer.
Yes! Go to Settings > Profile > Edit Username. You can change your username once every 30 days. Your old username will be available for others after 7 days.